What is your return policy?

Please see our full Refund and Return Policy for complete terms.

At Norava you have a 30-day return window from confirmed delivery to request a return. Eligibility requirements apply, and returns must be authorized in writing before anything is sent back. See our Refund and Return Policy for full details.

Do you ship internationally?

Yes, we ship to all countries.

***Please note due to the current situations in Russia we no longer ship To Russia and Ukraine.****

How long until I get my delivery?

Our average delivery time is 10-14 business days. You can track your purchase here: Track Your Order

Can I change or cancel my order?

Please reach out to us directly with any questions on order changes or cancellations at support@norava.ca